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FAQs about Aspire Payment Links
You can send payment link requests from your USD, SGD, EUR and HKD debit accounts. As of January 2023, we've added an exciting new feature that allows you to send payment links directly to your customers.
This feature is available on all subscription plans, and Admin and Finance users can create payment links.
To ensure auto-reconciliation is successful, the payee must meet certain conditions. Check out the guide below for SGD & USD and IDR Payment links to learn how auto-reconciliation works:
Payment Links in SGD & USD
Our system will auto-match and mark your payment link as paid if the transfer is received in your SGD or Aspire USD account with the following conditions:
Payee placed the payment link reference number (e.g. PL-0011) on the transfer reference; AND
Payee transferred the exact amount shown on the Payment Link.
Note! We have also highlighted this on the Payment Link Portal to remind your customers to place the payment link invoice number on their transfer.
Payment Links in IDR
As long as your client pays the EXACT amount through the payment link gateway, our system will auto-match the transfer and mark your payment link as paid.
Do note that payments made through the payment link gateway will reflect on your account within 24 hours.
At times, your customers may pay you through other means such as cash. You can still manage your Payment Links by manually marking them as paid!
Admin and Finance Users can do this in-app by following the steps below:
Aspire Desktop Version
Go to Payment Links under the Receive section
Click on the payment link you wish to mark as paid
Select "Payments" Tab, then click "Mark as paid manually"
Place the transaction date and internal notes, then hit "Confirm"
Aspire Mobile App
Click on "Menu" at the bottom of the page
Scroll down to "Receive" section, then select "Payment Links"
Click on the payment link you wish to mark as paid
Select "Payments" Tab, then click "Mark as paid manually"
Place the transaction date and internal notes, then hit "Confirm"














