Payments
October 16, 2024

What are e-payments and how do they benefit businesses?

Written by
Galih Gumelar
Last Modified on
October 16, 2024

Electronic payments (e-payments) have recently become one of the most popular forms of transactions. Their simplicity and convenience have made them the first choice for many people when it comes to making payments.

This trend fits perfectly with the advances in digital technology and the widespread use of the internet. As the internet becomes more accessible, more and more people are using this payment method.

The use of e-payment is not only limited to private individuals, but has also made strong inroads into the business and corporate world. Today, numerous companies use this online payment method for their transactions.

In this article, you will get a comprehensive overview of electronic payments, from the advantages and disadvantages to the types and examples in Indonesia. Read on to find out all the details!

What is electronic payments?

Broadly speaking, electronic payment is a system that uses an internet connection to process transactions. With this system, you can make financial transactions without using physical cash.

This system is known as e-payment and is used today for various types of payments. Think of money transfers via mobile banking apps or e-wallets. Paying bills for water and electricity is now also possible via e-wallets.

So how is e-payment used at business or company level? You can use e-payment in various business areas. Here are some examples:

  • Paying routine bills and employee salaries.
  • Receiving payments from customers.
  • Invoicing service fees to customers.
  • Processing payments between lines of business.
  • Managing internal transactions within the company.

Benefits of electronic payments for businesses

Electronic payments offer a variety of benefits for smoother business operations, including:

Accelerating transaction processes

Electronic payments significantly speed up your business transactions. Because the payment process is integrated into the Internet, transactions are automated and more convenient. You can complete any desired business transaction in just a few seconds.

Reduction of calculation errors

E-payment helps you avoid calculation errors or human mistakes. E-payment transactions are generally much more accurate than cash transactions. In addition, they offer enhanced security features such as PINs and data encryption, which provide greater security.

Expand your customer reach

Using e-payment can expand your business opportunities, especially online. It allows you to connect with customers who like to shop online and conduct more digital transactions. This expands your customer reach beyond traditional payment methods.

Increase business productivity

Another benefit of e-payment is its ability to increase the efficiency and productivity of your business. E-payment allows you to manage company funds in a more controlled manner and integrates seamlessly with other business systems such as accounting software and inventory systems.

Increasing sales

When you offer multiple online payment options, it becomes easier for customers to complete transactions. Especially with the growing trend towards cashless payments, electronic payments are becoming more popular than cash. The quick and easy process also encourages repeat purchases, further benefiting your business.

Advantages and disadvantages of e-payment

Like every system, e-payment has its advantages and disadvantages. Here you will find an overview of the advantages and disadvantages:

Advantages of electronic payments

1. Simple, fast and convenient

Electronic payment transactions are easier, faster and more convenient than cash transactions. Users no longer have to wait in long queues and can complete payments with just a few taps on their devices.

2. Advanced security features

Most e-payment systems are equipped with advanced security features to protect transactions. Users can take advantage of features such as PINs, data encryption and two-factor authentication.

3. Simplified administration

Transactions via e-payment are easy to record and track. This simplifies financial management, whether for personal or business finances.

4. Minimized risk of loss

Using e-payment minimizes the risk of loss, especially compared to cash. Carrying cash involves risks such as misplacement or theft. With electronic payment, you do not have to carry large amounts of cash, which completely eliminates these risks. Plus, you can easily track and deactivate your payment account if your phone is lost or stolen.

Disadvantages of electronic payment

1. Dependence on the Internet

As the name suggests, electronic payments rely on a stable internet connection. So if there is no Internet or the connection is unstable, transactions become difficult. This makes e-payment unusable in areas without Internet access.

2. Cybersecurity risks

Although e-payment systems are protected by security features, they remain vulnerable to fraud and data misuse. It is important that you update your data and passwords regularly. Implementing security features is also crucial to protect your payment accounts.

3. Limited user-friendliness

E-payment is not yet available everywhere, especially in areas with limited technology and internet access. It is important to adapt to these limitations to ensure that you can still carry out necessary transactions.

4. Additional costs

There are some additional fees associated with using e-payment, such as administration fees, implementation costs or other transaction fees. Make sure you are aware of these additional fees before you carry out a transaction.

Types of e-payments

Electronic payments can be categorized into two main types: one-time payments and recurring payments. Here is an explanation of each type:

One-off payment

A one-time payment refers to an electronic transaction that is made once for a product or service. This transaction is not repeated, continued or requires a future commitment.

Common examples of one-time payments are:

  • Ordering food at a restaurant.
  • The purchase of phone credit.
  • Paying electricity and water bills.
  • Purchasing items in physical or online stores.
  • Buying office computers.

Recurring payment

In contrast, a recurring payment is an electronic transaction that takes place repeatedly and can be set up automatically. This type of transaction usually continues over a set period of time, e.g. monthly or annually.

Examples of recurring payments are

  • Installment payments for vehicles or mortgages.
  • Subscription fees for streaming apps.
  • Insurance premiums for employees.
  • Membership fees for gyms.
  • Payments for financial or inventory software.

Examples of electronic payments in Indonesia

Electronic payments are becoming increasingly popular in Indonesia as more and more merchants offer them as a payment option. Here are some commonly used electronic payment methods in Indonesia:

Mobile banking

Mobile banking is an application that allows you to access banking services directly from your phone. With mobile banking, you can transfer money, pay bills and buy digital products.

Most banks now offer mobile banking apps that make it easier for users to manage their financial transactions without having to visit a bank or ATM.

E-wallet

E-wallets, or digital wallets, are apps that store digital money for transactions. You can use e-wallets to buy goods and pay bills. Popular e-wallets in Indonesia are GoPay, ShopeePay, OVO, Dana and LinkAja.

QRIS

QRIS (Quick Response Code Indonesian Standard) is a QR code payment system standardized by Bank Indonesia. Users simply scan the QR code to make a payment.

QRIS is being used by increasingly and more merchants, simplifying transactions for consumers.

Credit and debit cards

Finally, there are credit and debit cards, which are issued by banks with different functions. When you use a credit card, it’s like “borrowing” money from the bank to pay for products or services. The total of your transactions becomes a bill that you have to pay every month. Credit cards usually have a limit set by the issuing bank.

Debit cards, on the other hand, are debited directly from your bank account. When you use a debit card, the amount is immediately deducted from your balance. Their convenience makes them a popular choice for many transactions.

Manage e-payment for your business easily with Aspire

With the increasing use of e-payment in Indonesia, businesses should take advantage of this profitable opportunity. Now is the time for your business to utilize this payment method in various areas, from receiving to making payments.

To simplify the management of electronic payments, Aspire offers robust software solutions. Aspire helps you manage electronic payments and other financial requirements of your business on a single platform.

With Aspire’s software, you can open a business account, make global payments at competitive costs and make secure bulk payments. You can also manage electronic receipts for various payment types via Aspire's Payment Gateway.

Curious about the benefits Aspire can offer your business? Contact our professional team and discuss your financial needs today!

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Frequently Asked Questions

How can Aspire support the unique financial needs and challenges of mid-sized businesses?

Aspire offers a comprehensive suite of expense management solutions tailored for mid-market companies. This includes sophisticated corporate cards, advanced budget controls, and streamlined claims and approval policies, all designed to enhance financial efficiency.

How quickly can a mid-market company integrate Aspire's solutions into existing systems and workflows?

Integration with Aspire's expense management solutions is swift and seamless. Mid-market companies can swiftly implement corporate cards with tailored features, set up nuanced budgets, and establish streamlined claims and approval processes, ensuring minimal disruption to existing workflows.

How does Aspire compare to competitors for international money transfers?

Aspire excels in international expense management with FX fees up to 2x cheaper than traditional banks.

Global payments are offered by various providers through business accounts. Read our article to know more about types of business accounts and how to choose the best one for your business. There are many banks and fintech companies offering business accounts to businesses in Singapore. We have covered them all in our blog, you can click the links to view accounts offered by various banks such as DBS, OCBC, Maybank etc.

However, if you are a start-up or a growing business, chances are you may not meet the eligibility criteria for most of these banks or find their charges to be expensive for your liking. You can consider opting for Aspire multi-currency account for global payments which offers you all the benefits, with eligibility criteria which are less stringent. Read our article on bank charges in Singapore for a quick and easy comparison.

What level of customization does Aspire offer to meet the specific financial requirements of mid-market clients?

Aspire understands the diverse financial needs of mid-market clients and provides a high level of customization to tailor solutions accordingly. This includes the ability to customize corporate cards with specific spending limits, rewards, and benefits that align with the unique requirements of each client.

Additionally, Aspire's budgeting features are adaptable to accommodate the distinct financial structures of mid-market enterprises. The platform also allows for fine-tuning approval policies, ensuring they align with the specific workflows and compliance standards of individual mid-market businesses. This commitment to customization empowers mid-market clients to optimize their expense management in a way that best suits their financial goals and operational preferences.

Is there a minimum balance required for Aspire Business Accounts?

No minimum balance is required to keep your SGD, USD, EUR, GBP and IDR Accounts activated.

Can Aspire's corporate cards be customized to cater to the specific needs of consulting teams on the go?

Yes, Aspire's corporate cards are highly customizable. Consulting teams can benefit from tailored spending limits, travel-centric perks, and real-time transaction tracking, ensuring that the cards meet the unique requirements of professionals on the move.

How does Aspire support budget management for consulting projects and travel expenses?

Aspire's platform offers sophisticated budget controls that consulting companies can adapt to project-specific needs. This includes setting project budgets, tracking expenditures, and receiving real-time insights to ensure that expenses align with project goals.

What are Aspire Corporate Card FX rates?

At Aspire, we want you to pay the lowest rates in the market.
- Zero card activation fees
- Zero card transaction fees
- Best FX rates, up to 2x cheaper than banks

How does Aspire help consulting companies enforce expense policies and approvals for travel expenses?

Aspire streamlines the claims and approval process, allowing consulting companies to establish and enforce expense policies seamlessly. Customizable approval workflows ensure compliance with company policies and industry regulations.

Is Aspire's platform scalable for consulting companies of varying sizes?

Yes, Aspire's platform is scalable and caters to consulting companies of all sizes. Whether you're a boutique consultancy or a larger firm, the platform's features can be adapted to meet your specific travel and expense management needs.

How can I open a business account in Singapore?

For a business account in Singapore, Aspire is an excellent choice. With a focus on startup and SME needs, Aspire offers a seamless and transparent banking experience.

Benefit from their user-friendly online platform, no minimum balance or account opening fees, and dedicated support for businesses of all sizes.

Aspire is designed to streamline your financial management, making it an ideal partner for entrepreneurs in Singapore.

How long does it take to open an Aspire business account?

Registration with Aspire takes less than 10 minutes which you can do via our website or mobile app.

Once registered, we will get back to you within 5 business days on whether your account has been activated or if we need further documents from you.

Our account verification process varies according to the nature of your business. In exceptional cases, it can take up to 7 days to process your documents.

How can Aspire's corporate cards benefit my startup?

Aspire's corporate cards offer a range of benefits for your startup. Earn 1% unlimited cashback on qualified spends, simplify expense management, enjoy streamlined transactions, and gain real-time insights into spending. With customizable limits, integration with accounting software, and enhanced security features, Aspire's corporate cards are designed to empower your startup's financial efficiency and provide added convenience for your team.

Is Aspire suitable for both early-stage and established startups?

Absolutely, Aspire caters to the needs of both early-stage and established startups. Whether you're just beginning your entrepreneurial journey or have an established business, Aspire offers tailored financial solutions to help streamline your operations.

From managing expenses and optimizing workflows to providing valuable financial insights, Aspire's platform is designed to adapt and scale with your business as it grows. The flexibility and scalability of Aspire make it a suitable choice for startups at various stages of development.

Is there a minimum balance required for Aspire Business Accounts?

No minimum balance is required to keep your SGD, USD and IDR* Accounts activated.

However, we recommend keeping your subscription plan amount available on your balance to ensure you're up to date with your payment every month.*

To create a recipient or make any transaction on your IDR Account, you'll need to have a minimum balance of IDR 10,000 on your account.

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Galih Gumelar
is a seasoned writer specialising in macroeconomics, business, finance and politics. With a writing history at CNN Indonesia, The Jakarta Post, and various other reputed organisations, Galih leverages his broad range of experiences to create insightful resources for those wanting to start a business.
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