Comparing the Best Courier Services in Singapore

Types of Courier Services in Singapore

Express Delivery Service‍

Express Delivery services are meant for those who have an urgent requirement. They usually promise delivery between one to four hours in the city. For local deliveries on a strict timeline, this can be a good option. However, do note that delivery times may vary depending on the company’s resources, weather conditions and traffic in the city. ‍

Same Day Service‍

If you need delivery within the same day, you can choose same day service. The delivery agent with pick up your parcel at your doorstep and deliver it to the other party. However, there is usually a cutoff time for you to book this service.

Non-Urgent Delivery Service

If you do not have a time constraint, such as delivering within a few hours or the next day, you can choose non-urgent delivery services. They usually take between two to five working days to deliver your courier. It is among the most cost-efficient ways to have your parcels delivered.

International Delivery Service‍

If you have consignments you want to send abroad, local courier services in Singapore also offer international options. Delivery happens through air or by sea. You can choose your preferred mode of delivery depending on what suits your budget and time. 

Tips for Choosing the Best Courier Services in Singapore

1. Coverage‍

Many courier services tend to operate in select locations. When choosing a local courier service in Singapore, make sure they service the locations you want to deliver your goods to. For international shipments, you may want to hunt for a courier service that ships to the countries you most often do business with.

2. Package Sizes

Some courier services in Singapore have a limit on the size of the package they can deliver. You need to take this into consideration when choosing the best courier service for your business.

3. Cost‍

Rates vary from one courier service provider to another. Cost is an important consideration while choosing a courier partner. If you tend to send bulk goods, look for a provider who provides concessions for large orders. This will help you save money on shipping costs.

4. Speed

If you want to keep your customers satisfied, then you must be cognizant of the time it takes for your goods to reach them. Compare the speed of delivery from one provider to another before making your decision.

5. Safety and Insurance

When you send your goods to your customer, you want to make sure it arrives in the best condition possible. For this, you need a courier service that is reliable. Do your research on how safely the provider delivers the goods. If you are sending parcels abroad, look for a provider who gives you insurance on your shipments. 

5 Best Local Courier Services for E-commerce

1. NinjaVan

Ninja Van is a Singapore-based courier provider that has grown to become a household name. It entered the market in 2015 before the e-commerce boom and now commits itself to provide greater savings for online retailers. Ninja Van offers differentiated services to cater to the needs of their customers ranging from social media sellers, small businesses and enterprises.

There are two types of business accounts offered by Ninja Van: Lite and Pro. If your business is just starting out and requires less than 250 shipments per month, it is recommended to sign up for the Lite version for free. But if you’re looking to expand your business operations, the Pro version comes with additional benefits such as tailored pickup and enhanced insurance options.

Services Offered

• Last mile delivery
• Manual-automated warehouses
• Prepaid poly mailers
• Retail partnerships
• Online tracking of packages
• Cash on delivery
• Insurance
• International shipping
• Freight forwarding

Pricing

Standard deliveries (1-3 days) - S$4 - S$12 depending on size

‍Next day deliveries - S$4.5 - S$13 depending on size

‍Contact:

Website - Ninja Van

‍‍Number - 66028271

‍Email - shippercare_sg@ninjavan.co

‍
Ideal for

E-commerce businesses selling clothes, accessories, small items that can fit packaging requirements

2. SmartPac

Some e-commerce business owners may choose to take charge of their own deliveries through our local postal service. With SingPost SmartPac, online sellers can purchase the SmartPac packaging from the post office, fill in the recipient’s address and drop them off conveniently at any SingPost bulk posting box found all over the island.

SmartPac is a great courier solution for small orders, ensuring that parcels will be delivered within 2-3 working days with tracking available. SingPost has recently revised its prices for SmartPac courier, offering competitive rates for sellers to send items quickly and easily.

Services Offered

• Deliveries all over Singapore
• End-to-end services
• Sustainable delivery
• Extra layers of security with tracking feature
• International services available

Pricing:

Smartpack Small, Smartpack Medium - S$22Smartpack

Small enhanced bundle - S$24

‍Smartpack Medium enhanced bundle - S$25

‍Smartpack Box - S$32

‍‍

‍Contact:

Website - SingPost‍

‍Number - 1605

‍Ideal for

‍E-commerce businesses selling clothes, accessories, small items that can fit packaging requirements

3. Pickupp

Pickupp differentiates itself from its competitors by providing same-day door-to-door courier service island-wide. It uses an algorithm that helps to increase efficiency and reduce cost by matching your order with the best-suited courier agent such as bikes, vans or cars. This multiple-transport courier option is not only affordable, it can also ensure that your parcels reach their intended destination within four hours.

They also claims to be the only courier platform in Asia with triple courier proof. This includes e-signatures, drop-off photos and real-time 24/7 GPS tracking to ensure timely and error-free pickups or deliveries every time.

Services offered:‍

• Door-to-door delivery
• International services available all over Singapore
• 4 hour delivery, same day delivery, express delivery, standard delivery, self-postage
• Delivery credit rebates for business
• Real-time tracking
• Warehousing and fulfillment
• Customised solutions
• International services available

‍Pricing:

Last Mile Delivery - From S$2.80

‍Pick up and drop off - S$3.2 per parcel

‍Warehousing and fulfillment - From S$500 per month

‍International delivery - From S$27.99

Contact:

Website - Pickupp ‍

Email - sg@pickupp.io‍

Ideal for

E-commerce businesses, FnB, Retail

4. J&T Express

J&T Express does not only tout itself as a courier service but also as an e-commerce solution provider. This means that it offers management tools and systems to simplify the logistics process for you.

It can also help you manage your inventory and process orders easily by dealing with fulfilment and warehousing for you. The best part? J&T Express is integrated with commonly-used e-commerce Marketplaces and platforms such as Shopee, Lazada, and Shopify, among many others.

Services Offered:‍

• Last mile delivery
• Customised logistics solution
• Dedicated support group
• International delivery
• Warehousing and fulfillment

‍Pricing:

Last Mile Delivery - From S$3.50

‍International delivery - From S$5.30

‍Contact

Website - J&T Express‍

Phone - 69663899

‍Email - sg@pickupp.io‍

Ideal for

‍E-commerce businesses, FnB, Retail

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5. UParcel

UParcel may not be cheap at the first glance but its selling point provides unbeatable same-day courier options including express (3-hour) and rush (1-hour) deliveries. Of course, these will cost significantly more than regular deliveries but it’s an amazing option to have when time is of the essence.

It has a vast network of reliable courier partners so you can be sure that your parcels will be delivered fast to your customers with no minimum deliveries. You can even choose to have a fixed fleet for regular deliveries with discounts up to 50% for deliveries going to the same location.

‍
Services Offered:

• Door to door delivery 
• Express delivery, Same day delivery
• Heavy and bulky goods delivery
• API solution
• Warehousing and fulfillment

Pricing:

Specific time delivery (+/- 20 mins) - From S$13‍

Same day delivery - From S$7.50‍

One hour rush delivery - From S$12‍

Lorry service - From S$100

Contact:

Website - Uparcel‍

Email - express@uparcel.sg

‍

Ideal for

E-commerce businesses, food, cakes, flowers, medicines

‍
6. QXpress Delivery

​​

QXpress is a smart local courier service in Singapore that makes shipping and fulfillment easy and efficient. Its smart tracking systems make it super simple to track your orders real-time. It also has a smart stock-management service that allows you as a business to keep track of what stock you have in the warehouse.

From door-to-door deliveries to international services, QXpress’s reliable courier services make it an excellent choice for any business that wants assured quality and timely delivery.  

Services Offered:

• Door to door delivery, Express delivery  
• Smart logistics
• Warehousing and fulfillment
• Real-time stock management
• Safe packaging

Pricing:

Depending on weights - S$4.30 - S$19.90

Qx Quick (delivery in 3 hours) - From S$5.99

Contact:

Website - QXpress

Number - 66619100

Email - info@qxpress.sg

‍

Ideal for

E-commerce businesses

7. GoGoX

GoGoX, formerly called GoGoVan, is an innovative courier service provider in Singapore that provides easy, quick and affordable delivery services. It is known for the excellent services that it provides. It has a wide range of delivery partners and networks that makes its operations extremely efficient.

Services include on-demand and scheduled deliveries. GoGoX connects you to its delivery agents who ensure timely and safe delivery of your package to customers. It also has a varied fleet, making it possible to deliver all types of goods.

Services Offered:

• On-demand delivery  
• Scheduled delivery
• Logistics support
• Home and office movement
• Event setups

Pricing:

Motorcycle - From S$9

Sedan - From S$18

Van - From S$23

Lorry - From S$40  

Contact:

Website - GoGoX

Number - 68361110

Ideal for

E-commerce businesses, retail and consumer durables, moving companies

8. Send Singapore

Powered by Yojee, Send Singapore provides courier services for those who have urgent delivery requirements. Its real-time tracking through SMS and emails ensures that you are always aware of where your products are.

Send Singapore also offers green delivery services for those who want to ensure eco-friendly deliveries. Additionally, it also provides insurance for your packages.

Services Offered:

• Comprehensive delivery  
• Easy booking platform
• Real-time tracking and notifications
• Green delivery
• Delivery insurance  

Pricing:

Same day delivery - From S$12

Express delivery (within 3 hours) - From S$16

Next day delivery - From S$6

Contact:

Website - SendSingapore

Email - ops@yojee.com

Ideal for

E-commerce businesses, retail

Best International Courier Services for Businesses in Singapore

While many of the local courier services in Singapore provide international services too, if you are keen on enlisting specialists who have more experience in international deliveries, here are some options:

1. DHL

DHL is an American-German global logistics company that is trusted worldwide for its courier services. Some of the leading companies across the world use DHL for their deliveries. It has a presence in almost all countries in the world. If you are a business, especially an e-commerce company that wants to service all countries in the world, DHL may be a good choice.

Services Offered:

• Road freight, rail freight, air freight, sea freight
• Domestic and international deliveries
• Warehouse solutions
• Contract logistics
• Green logistics

Pricing

On demand

Contact:

Website - DHL

Number - 62858888

2. UPS

United Parcel Service or UPS is a well-known courier service company from America. It is among the world’s largest shipping and courier companies. The company promises fast and reliable deliveries across the world. It is also exploring eco-friendly shipping alternatives such as electric vehicles to reduce its carbon footprint.

Services Offered:

• Express shipping
• Easy tracking
• Business logistical solutions
• Dashboard
• Green shipping

Pricing

On demand

Contact:

Website - UPS

Number - 67383388

To sum it all up, we have created the below table summary for your easy understanding:

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