Terms & Conditions

Last updated on 8 September 2021

Contents

  1. Debit Account
  2. Debit Card
  3. Aspire Card Promotions
  4. Cross-Border Payment Services
  5. Multicurrency Account
  6. Bill Pay

1 Debit Account

1.1 Upon completion of our customer onboarding procedures, you will have access to a virtual business debit account (“Account”). 

1.2 The terms and conditions governing the Account are available here (the “Agreement”). You are advised to read and understand the terms and conditions carefully.

1.3 By signing up for the Account, you are deemed to have read and accepted the Agreement. If you do not agree to the terms and conditions of the Agreement, you should not use the Account and you should contact Aspire immediately.

2 Debit Card

2.1 The Aspire corporate debit cards ("Aspire Cards") are provided by Aspire, and powered and issued by NIUM Pte. Ltd (“NIUM”). NIUM is regulated by the Monetary Authority of Singapore under RA No. 01454 and is a major payment institution under the Payment Services Act No. 2 of 2019. Consumer Advisory – Aspire is currently exempt by the Monetary Authority of Singapore from holding a payment institution licence to provide payment services under the Payment Services Act (No. 2 of 2019). Aspire continues to provide such services pursuant to the Payment Services (Exemption for Specified Period) Regulations 2020. 

2.2 You may only grant Aspire Card to other users of your account when they have a contractual business relationship with your business, such as directors, employees, shareholders, and contractors. These additional users will need to go through a verification process before the Aspire Cards are issued to them

2.3 The complete terms and conditions governing use of the Aspire Card are contained here. You should carefully read these terms and conditions before using the Aspire Card.

3 Aspire Card Promotions

          (Last updated on 30 September 2021)

3.1 CASHBACK PROMOTION

3.1.1 The Aspire Card cashback promotion (the "Cashback Promotion") allows you to earn up to 1% cashback of monies spent by you on Qualifying Spends (as defined below). You are entitled to earn up to 1% cashback if you have met the qualifying requirements set out below.

3.1.2 This Cashback Promotion is valid until such time as may be extended or determined by Aspire in its sole and absolute discretion ("Cashback Promotion Period"). Aspire may terminate the Cashback Promotion with 14 days’ written notice of such termination.

3.2 ELIGIBILITY

To qualify for the Cashback Promotion ("Eligible Cardmembers"), you must:

3.2.1 Open a Business Account and be issued an Aspire Card;

3.2.2 Have your Business Account opened and Aspire Card approved during the Cashback Promotion Period;

3.2.3 Be invited to participate in the Cashback Promotion by Aspire; and

3.2.4 Have your Business Account and Aspire Card in good standing with Aspire during the Cashback Promotion Period.

3.3 CASHBACK

3.3.1 Eligible Cardmembers are entitled to receive cashback of 1% of the Qualifying Spend transacted on the Aspire Card, subject to the terms set out herein.

3.3.2 "Qualifying Spend" means online marketing and software-as-a-service expenses transacted on the Aspire Card with qualifying merchants. You may refer to the full list of qualifying merchants (which Aspire retains the sole and absolute discretion to change from time to time) on Aspire's website (see aspireapp.com or here).

3.3.3 Where any doubt exists as to whether a transaction qualifies as an "online marketing" or "software as a service" expense for the purposes of the Cashback Promotion, Aspire shall be the sole and final arbiter as to whether the expense in question constitutes “Qualifying Spend”.

3.3.4 Cashback earned by you will be credited to your Business Account in the month after the Qualifying Spend is made.

3.4 REFERRAL PROMOTION

3.4.1 The Aspire Card referral promotion (the "Referral Promotion") entitles Aspire Cardholders who successfully refer eligible customers to sign up for the Aspire Card (the "Referrer"), and those who are referred (the "Referred Customer") to earn rewards under the Referral Promotion. The Referrer and Referred Customer are each entitled to a referral reward of SGD$50.00 if the eligibility criteria set out below are satisfied.

3.4.2 This Referral Promotion is valid until such time as may be extended or determined by Aspire in its sole and absolute discretion ("Referral Promotion Period"). Aspire may terminate the Referral Promotion with 14 days’ written notice of such termination.

3.5 ELIGIBILITY

3.5.1 The Referral Promotion is void where such referral promotions are prohibited by any law, regulation or rule of any authority having jurisdiction over Aspire.

3.5.2 To qualify for the Referral Promotion as a Referrer ("Eligible Referrer"), you must:

3.5.2.1 Open a Business Account and be issued an Aspire Card;

3.5.2.2 Have your Business Account opened and Aspire Card approved during the Referral Promotion Period;

3.5.2.3 Be invited to participate in the Referral Promotion by Aspire; and

3.5.2.4 Have your Business Account and Aspire Card in good standing with Aspire during the Referral Promotion Period.

3.5.3 To qualify for the Referral Promotion as a Referred Customer ("Eligible Referred Customer"), you must:

3.5.3.1 Not have an existing Business Account at the time of the referral;

3.5.3.2 Have been validly referred, in good faith, by an Eligible Referrer of good standing;

3.5.3.3 Apply for your Business Account and Aspire Card and have them approved under the Referral Promotion during the Referral Promotion Period; and

3.5.3.4 Make one purchase transaction, with a minimum invoice amount of S$5.00, on your new Aspire Card after being referred by the Eligible Referrer.

3.6 QUALIFIED REFERRALS

3.6.1 The referral reward will be credited to the Eligible Referrer and Eligible Referred Customer upon verification by Aspire that a qualified referral has taken place.

3.6.2 Referrers must respect the spirit of the Referral Promotion by refraining from engaging in dishonest practices, including but not limited to creating fake accounts or harassing potential referral sources.

3.7 GENERAL TERMS

3.7.1 Aspire reserves the right      to deduct, withdraw or cancel any cashback or referral reward awarded to you (including by deducting the referral reward from your Business Account) without liability in the event the cashback or referral reward was credited to your Business Account erroneously, or if it was later found that any of the eligibility criteria had not been satisfied. You will not be entitled to any payment or compensation whatsoever in respect of such deduction, withdrawal or cancellation.

3.7.2 Aspire's decision on all matters relating to the Cashback Promotion and the Referral Promotion shall be final.

3.7.3 In the event of any inconsistency between these terms and conditions and any brochure, marketing or promotional material relating to the Business Account or Aspire Card, these terms and conditions shall prevail insofar as the subject matter is the Cashback Promotion or the Referral Promotion.

3.7.4 Aspire may vary these terms and conditions or suspend the Cashback Promotion and/or the Referral Promotion without any notice or liability to any party. This includes, but is not limited to, changing the percentage of cashback or amount of referral reward.

3.7.5 By participating in the Cashback Promotion and/or Referral Promotion, you consent under the Singapore Personal Data Protection Act (Cap 26, 2012) to the collection and use of your personal data by Aspire, and the disclosure of your personal data by Aspire to such other third party (including Aspire’s related entities, payment intermediaries, agents and the relevant qualifying merchants) as Aspire may reasonably consider necessary for the purposes of the Cashback Promotion and the Referral Promotion.

4 Cross-Border Payment Services

4.1 OUTBOUND

4.1.1 Outbound cross-border payment services, initiated by a user of the Platform, are provided through the Platform by Wise Inc. and its various group companies, including amongst others, Wise Asia-Pacific Pte. Ltd. (together, “Wise”). Use of Wise’s cross-border payment services are facilitated by the Platform for your benefit and convenience (“Outbound Forex Services”).

4.1.2 The use of the Outbound Forex Services by you, in each instance, constitutes your acceptance and agreement to be bound by Wise’s Terms of Use, and privacy policy, or amendments to the foregoing as may be issued by Wise, in each case as applicable, from time to time (“Wise T&Cs”). Your continued use of the Outbound Forex Services after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance of the revised Wise T&Cs. The Wise T&Cs can be found here.

4.1.3 For the avoidance of doubt, Aspire shall not be responsible to you for deficiencies in the provision of Wise’s Forex Services or the manner in which these services are provided, and any direct or indirect loss or damage to you suffered as a consequence, save for where such deficiency occurs as a direct result of gross negligence or wilful misconduct on our part.

4.2 INBOUND

4.2.1 Inbound cross-border payment services, where the funds are to be received by a user of the Platform, are provided by Wallex and its various group companies, including amongst others, Wallex Technologies Pte. Ltd. (together, “Wallex”). Use of Wallex’s cross-border payment services are facilitated by the Platform for your benefit and convenience (“Inbound Forex Services”).

4.2.2 The use of the Inbound Forex Services by you, in each instance, constitutes your acceptance and agreement to be bound by Wallex’s Terms of Use, and privacy policy, or amendments to the foregoing as may be issued by Wallex, in each case as applicable, from time to time (“Wallex T&Cs”). Your continued use of the Inbound Forex Services after any such changes, whether or not reviewed by you, shall constitute your consent and acceptance of the revised Wallex T&Cs. The Wallex T&Cs can be found here.

4.2.3 For the avoidance of doubt, Aspire shall not be responsible to you for deficiencies in the provision of Wallex’s Inbound Forex Services or the manner in which these services are provided, and any direct or indirect loss or damage to you suffered as a consequence, save for where such deficiency occurs as a direct result of gross negligence or wilful misconduct on our part.

5 Multicurrency Account

5.1 Upon completion of our customer onboarding procedures, you may request us for a multicurrency payment account to receive and send funds in currencies other than Singapore dollars. Such multicurrency payment account will be a sub-account issued to you by Aspire under its master account with The Currency Cloud Limited (“MCA”). 

5.2 The terms and conditions governing the MCA are available here (the “MCA Agreement”). You are advised to read and understand the terms and conditions carefully.

5.3 By signing up for and using the MCA Account, you are deemed to have read and accepted the MCA Agreement. In addition, should you use the MCA to receive funds in the United States, you are deemed to have read and accepted The Currency Cloud Inc.’s terms as set out in the Annex to the MCA Agreement. If you do not agree to the foregoing, you should not use the MCA and you should contact Aspire immediately.