Terms and Policies

Acceptable Use Policy

Effective from
February 7, 2023

1. ACCEPTABLE USE POLICY

1.1.1. Capitalized terms used in this Acceptable Use Policy shall have the meanings given to them in Aspire’s Terms of Service (available at https://aspireapp.com/tnc/terms-and-conditions) unless the context requires otherwise.

1.2. General

1.2.1. We require you to use our Platform and Electronic Services in accordance with all applicable laws and regulations within our reasonable expectations. You shall not use the Platform or our Electronic Services for any purposes which are not authorised by us. In particular, you may not use the Platform or our Electronic Services for the harvesting or extraction of any data. Where we are aware of any misuse of our Electronic Services by you or your Authorised User, we reserve the right to terminate or suspend our provision of Electronic Services to you immediately without any prior notice. In such instances, we shall not be liable for any loss suffered by you as a result of such termination or suspension.

1.2.2. Where you or your Authorised User has misused the Platform or our Electronic Services and caused loss and/or damage, you agree and undertake to fully indemnify us, our affiliates, Providers, agents and sub-contractors for such loss and damage suffered and shall pay such monies to us upon our demand.

1.3. Only for lawful use

1.3.1. You may not use our Platform or Electronic Services:

1.3.1.1. in any way that breaches any applicable local, national, or international law or regulation, or causes any member of the Aspire Group or any of their respective affiliates, agents or subcontractors to breach any applicable law or regulation;

1.3.1.2. to instruct Aspire to send or receive unlawful or fraudulent funds or criminal proceeds on your behalf;

1.3.1.3. to carry out any activities for which you or Aspire are not duly licensed to the extent required under any applicable law or regulation, or to carry out any activity would necessitate Aspire to obtain any license or regulatory consent;

1.3.1.4. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

1.3.1.5. for the purpose of harming or attempting to harm minors in any way, or for the purpose of promoting of hate, violence, racial or other forms of intolerance that is discriminatory;

1.3.1.6. in any way that infringes or violates any copyright, trademark, right of publicity or privacy or any other proprietary right of Aspire or any other party under the laws of any jurisdiction;

1.3.1.7. for any unsolicited or unauthorised advertising, promotional material, chain letters, door-to-door sales, or any other form of spam;

1.3.1.8. to deal in harmful programs such as viruses, spyware, or similar computer code designed to adversely affect the operation of any computer software or hardware;

1.3.1.9. in any way that would locally or internationally evade any applicable taxes or facilitate tax evasion;

1.3.1.10. to support pyramid or Ponzi schemes, matrix programs, other multi-level marketing programs or schemes of similar description;

1.3.1.11. to offer or receive payments for the purpose of or in connection with bribery, money laundering, terrorist activities or corruption;

1.3.1.12. to support or trade counterfeit or unauthorised goods; and/or

1.3.1.13. to deal with any business associated with disallowed countries as per our internal policy, including but not limited to (“Prohibited Countries”):

Afghanistan Eritrea Libya South Sudan
Belarus Guinea Bissau Myanmar Syria
Burundi Iran North Korea Ukraine
Cambodia Iraq Palestine Venezuela
Central African Republic Kazakhstan Russia Yemen
Cuba Laos Somalia Zimbabwe
D.R.C. Lebanon Sudan

1.3.2. You must ensure that you only enter into transactions relating to the sale or supply of goods and services in compliance with all applicable laws and regulations. The fact that a person or entity accepts payments via the Platform is not an indication of the legality of the supply or provision of the goods and services.

1.4. Only for your own business activities

1.4.1. You shall use the Platform and the Electronic Services only for your own business activities. You may not use the Platform to effect any transfers or transactions for or on behalf of another party. 

1.4.2. You may not use the Platform or any Electronic Service for any personal or non-business related activities.

1.5. Only for supported business activities

1.5.1. You may not use the Platform or any Electronic Services for, in connection with, or to deal in any activity, business, goods or services listed below. While this list is representative, it is not exhaustive, and Aspire reserves its right to deny its services to any Customer who exceeds our risk tolerance.

1.5.2 Illegal or regulated activities

1.5.2.1. Drug paraphernalia, narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety

1.5.2.2. Gambling and games of chance where participants can win cash, cash equivalents, or prizes of material value, including lotteries and sweepstakes.

1.5.2.3. Resale and trade of digital game codes, vouchers and gift cards.

1.5.2.4. Peer-to-peer (P2P) lending or trading, and any form of financial transaction between individuals or businesses without a licensed intermediary.

1.5.2.5. Weapons, ammunition, firearms, certain firearm parts or accessories, knives regulated under applicable law

1.5.3. Other activities

1.5.3.1. Products or services related to political campaigning, social campaigning, governmental activities such as embassies

1.5.3.2. Pseudo pharmaceuticals marketed via-unsubstantiated and/or unlawful health or medical claims and services associated with pseudo-science (e.g., clairvoyance, horoscopes, fortune telling, etc.)

1.5.3.3. Adult entertainment content and services, including escort agencies, sexual services, adult websites and content

1.5.3.4. Atomic power related services

1.5.3.5. Shell companies

1.5.3.6. Correspondent banks

1.5.3.7. Manufacturing or trade of oil additives

1.5.3.8. Debt collection, recovery, and settlement services

1.5.3.9. Tobacco & (e)Cigarettes

1.5.3.10. Recovery and collection past due receivables, credit repair/restoration, card protection (including identity theft protection), debt consolidation and mortgage reduction/consulting services

1.5.3.11. Mining and oil companies owning extraction/mining licenses

1.5.3.12. Any business that supports or trades counterfeit or unauthorised goods

1.5.3.13. Any business registered in Prohibited Countries 

1.5.3.14. Crowdfunding platforms

1.5.3.15. Any form of nested transactions or activities

1.6. Business activities with restricted access

1.6.1. Aspire reserves the right to limit the availability and extent of our services if your business activities fall within the categories listed below. While this list is representative, it is not exhaustive, and we reserve our right to limit or deny our services (including cross-border services) to any Customer who we deem outside of our risk tolerance.

1.6.2. Financial services activities

1.6.2.1. Investment and money management related activities, including Financial Institutions

1.6.2.2. Audit and financial consulting services

1.6.2.3. Trading of commodities, metals and precious stones

1.6.2.4. Cryptocurrency services

1.6.2.5. Auctions and bidding fee auctions (also known as penny auctions)

1.6.3. Other activities

1.6.3.1. Prescription medicines and pharmaceuticals, and dietary supplements

1.6.3.2. Products or services with potential military applications

1.6.3.3. Marketplaces

1.6.3.4. Unregistered foreign companies

1.6.3.5. Charities & fundraisers

1.6.3.6. Organisations without beneficial owners such as companies limited by guarantee

1.7. Only for supported countries

You may not use the Platform or any Electronic Services to deal with any business associated with sanctioned or disallowed countries as per our internal policy, including but not limited to Afghanistan, Belarus, Burundi, Cambodia, Central African Republic, Cuba, D.R.C., Eritrea, Guinea Bissau, Iran, Iraq, Kazakhstan, Laos, Lebanon, Libya, Myanmar, North Korea, Palestine, Russia, Somalia, Sudan, South Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe (“Prohibited Countries”).

1.8. Restricted persons 

You shall notify Aspire immediately if you, your directors, shareholders, any controlling persons and/or Authorised Users fall within the categories listed below. Aspire reserves the right to limit the availability and extent of our services if you, your directors, shareholders, any controlling persons and/or your Authorised Users fall within any of the categories listed below. While this list is representative, it is not exhaustive, and we reserve our right to limit or deny our services (including cross-border services) to any Customer who we deem outside of our risk tolerance.

1.8.1. Persons with material criminal or civil charges or convictions 

1.8.2. Persons with ongoing law enforcement investigations 

1.8.3. Persons residing in, doing business with or in, or travelling to Prohibited Countries